... in its relationships with its business partners, customers and other stakeholders.
E-Mail Copy
Submit a ... We ask for your understanding that no general customer complaints are processed via these channels. The ...
B2C
Being part of the Business-to-Consumer team is all about elevating our brand presence. With our core brand O2 and our secondary and partner brands, we craft unique experiences for our customers, ...
B2C
Im Business-to-Consumer Team dreht sich alles darum, unsere Markenpräsenz in Richtung unserer Privatkunden zu stärken. Durch innovative Omnichannel-Strategien und überzeugende Touchpoints in der ...
RBM & SMS bulk messaging
Customer communication for companies
Our solutions enable companies to connect directly with their users without them having to install additional software or apps.
There is ...
Enabling Services
We support the digitalization of your business and customer processes
O2 Telefonica offers you a wide range of APIs which help you to optimize processes in your company and ...
Shops
Our shops are the hotspot for personal encounters. Here, you showcase our products and services and understand the individual needs of our customers. If you want to share your tech affinity in ...
... for the digitalisation projects of their end customers. In doing so, we look at use cases end-to-end ... & Wholesale Officer Alfons Lösing
From the customer-specific problem to the holistic solution ...
... fixed network services for private and business customers as well as innovative digital solutions based ... Telefónica Deutschland has the largest mobile customer base of all network operators in Germany. We are ...
... – most recently with O2 Grow, the most customer-friendly mobile data product, and O2 Paystop in ... services, which they refine and sell to end customers. In addition, the division develops digital ...
Partner­ships
Strong partnerships for the best customer experience
No other network operator in Germany maintains as many divers and successful partnerships and wholesale cooperations as O2 ...
A robust network for everyday digital life
O2 Telefónica's network is a central component for a positive customer experience and customers' mobile freedom.
Whether it's phone calls with family, ...
... bereits im Studium deine Karriere!
Werkstudent Customer Marketing & Loyalty
(m/w/d)
München
Düsseldorf ...
... innovations and disruptive offers to our customers, which have significantly shaped the mobile ... expansion ensures stable networks, satisfied customers and good results in network tests
Pioneer of a ...
... B2B
B2C
Partner-management
Corporate Functions
Customer Ser­vice & Sales
Digital & Technology
Shops ...
With 5G we offer customers new perspectives
Welcome to the 5G Age!
With 5G, applications can be realized in real time for the first time. Millions of devices are networked with each other. And: The ...
... die Bereiche Online-Sales, Mobile Marketing und Customer Support. RCS Business Messaging ist die auf der ...
... wo die Kund:innen sind.
Deshalb denken wir die Customer Journey konsequent entlang der digitalen und ...
Roaming
Mobile calls and surfing worldwide
To enable O2 Telefónica customers to make mobile calls and surf the Internet in around 200 countries, we work
more than 500 mobile network operators ...
... supports you in digitizing your business and customer processes. From location decisions to ... in the carrier environment voice termination to customers of O2 Telefónica as well as to transit ...
... ASKED QUESTIONS
As of
February 23, 2023
, customers of all Telefónica Deutschland brands and ... settings and activate it if necessary:
As a customer of one of Telefónica Deutschland's brands or ...
Partner models and MVNO
Focusing on the needs of customers
In the business-to-partner environment, O2 Telefónica offers
wholesale products
, solutions and sales partnerships for telecommunications ...
Customers
Our brands
Our best-known own brand is our core brand O2. With it, we inspire, support, and empower our customers to shape their digital lives freely and confidently. O2's products and ...
... factsheet for investors Key financial figures, customer development, shareholder structure
Further news ...