Customer Service & Sales

Customer Service & Sales (CSS) at O2 Telefónica goes beyond making phone calls. We are problem solvers who support both end users and business customers with all their concerns in person, with expertise, and access to the latest technologies. Find Jobs
Your Skills
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Meet the Team
Your Benefits
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In customer service and sales at O2 Telefónica, your skills in interacting with people and your sales talent are crucial for creating exceptional customer experiences.

Kundenservice
Kundenbindung
Vertrieb
Kundendienst
Pricing
Vermarktung
Billing
Überzeugungskraft
Lösungsorientiert

Your Future Our
hot jobs

Get started in Customer Service and Sales!

o2 Kundenbetreuer Fokus Geschäftskundenservice in Potsdam
(m/f/d) Potsdam
o2 Kundenbetreuer für Vertriebspartner in Potsdam
(m/f/d) Potsdam
o2 Kundenbetreuer Fokus Chat- & Videobetreuung in Potsdam
(m/f/d) Potsdam
o2 Kundenberater Fokus Geschäftskunden in Rostock
(m/f/d) Rostock
o2 Sachbearbeiter Fokus Mahnwesen in Rostock
(m/f/d) Rostock
o2 Vertriebsmitarbeiter Fokus Kundenrückgewinnung in Rostock
(m/f/d) Rostock
o2 Vertriebsmitarbeiter Fokus Kundenrückgewinnung in Nürnberg
(m/f/d) Nürnberg

Our CSS Professionals Meet the
Team

Kirsten - Agent Retain Winback

The professional demands and private relaxation phases are in balance. As a single mum, my working model suits me very well.

Marcel - Teamlead Complaint Handling & CICT

My professional journey at Telefonica began back in 2006 at the age of 18. During this time, I not only developed my professional skills, but also my leadership skills, as I have now been leading teams myself for 8 years. I also look after our trainees as a qualified trainer.

Dominic – Manager Local Support Functions

‘Thanks to Mobile Office, I can organise my working hours more flexibly and achieve a better work-life balance.’

Juliane – Agent Expert Service

‘Team spirit, support and team spirit are particularly important to me personally. We live these values in Team Business in particular - for the best service!’

Your Benefits What more could you want?

We not only offer you a job, but also many other benefits. For example these:

A cell phone with coins and a banknote, representing the financial benefits and company cell phone offer that o2 Telefónica offers its employees

Company mobile phone + employee credit

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up to 80% Homeoffice

An icon with a train ticket and public transportation, representing the benefits of a job ticket for o2 Telefónica employees

Jobticket

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Training & Development

An icon with half a clock, representing flexible working hours and the work-life balance that employees enjoy at o2 Telefónica

30 holiday days

Get in Touch Ask us
your question

Do you have questions about Customer
Service & Sales jobs at O2 Telefónica? Then get in touch with us:

Vanessa - Recruiter responsible for the Customer Service & Sales division at o2 Telefónica

Vanessa

Recruiting

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